Why Enlighten

Monitoring and analytics for BridgeLink.

BridgeLink's built-in view tells you what is happening right now. Enlighten adds stronger alerting and monitoring on top of it, so your channels run at their full potential around the clock and a problem is obvious rather than buried.

It runs as a secure analytics service we host and maintain, so there is nothing for your team to install.

  • Smarter insights
  • Predictive alerting
  • Easy viewing
  • Enhanced dashboards

Request a demo

How it works

Enlighten sits beside your BridgeLink environment and keeps watch.

Your BridgeLink instances feed Enlighten. Enlighten turns what it sees into dashboards and alerts. Your team reaches the dashboards from a browser on a desktop or a phone, and alerts go out by Slack or email.

How Enlighten works Your BridgeLink instances (every channel and queue; message counts and processing times; CPU, memory and errors) feed Enlighten, which is hosted and maintained by Innovar Healthcare. Enlighten turns what it sees into dashboards and alerts. Your team reaches the dashboards from a browser on a desktop or a phone, and alerts arrive by Slack or email. Your BridgeLink Every channel and queue Message counts and timings CPU, memory and errors Enlighten Hosted and maintained by Innovar Healthcare Turns what it sees into dashboards and alerts Browser Dashboards on your desktop Mobile The same view on a phone Alerts By Slack or email How Enlighten works Your BridgeLink instances (every channel and queue; message counts and processing times; CPU, memory and errors) feed Enlighten, which is hosted and maintained by Innovar Healthcare. Enlighten turns what it sees into dashboards and alerts. Your team reaches the dashboards from a browser on a desktop or a phone, and alerts arrive by Slack or email. Your BridgeLink Every channel and queue Message counts and timings CPU, memory and errors Enlighten Hosted and maintained by Innovar Healthcare Turns what it sees into dashboards and alerts Browser Dashboards on your desktop Mobile The same view on a phone Alerts By Slack or email
Your BridgeLink instances feed Enlighten. Enlighten turns what it sees into dashboards and alerts, and Innovar Healthcare hosts and maintains it for you.

What you get

One service, four things your team gains.

Smarter insights

See how channel behavior changes over time, and what those changes actually mean for the interfaces your organization depends on.

Predictive alerting

Catch problems as they build rather than after they bite, with alerting tuned to the thresholds and frequencies you choose.

Easy viewing

Reach the dashboard from a browser on a desktop or a phone. There is nothing for your team to install and nothing to maintain.

Enhanced dashboards

A fuller picture than the built-in view gives you, laid out so a problem is obvious rather than buried.

What you see

System health at a glance, with per-channel detail behind it.

  • System overview: memory, CPU and overall health
  • Message counts and processing times, per channel
  • Weekly aggregates and volume trends
  • Error analysis: what is failing, and how often
  • Channel health and queue behavior
  • Security statistics, including SSL and channel threads

Reach it from

  • Browser
  • Mobile
  • Slack alerts
  • Email

Who it's for

Built for anyone running BridgeLink in production.

Enlighten fits any organization that depends on its BridgeLink interfaces and wants to know they are healthy before someone else notices they are not.

  • Hospitals and health systems
  • HIEs
  • Healthcare IT vendors
  • Anyone running BridgeLink in production

Professional services

As much or as little help as you want.

Our team can work alongside Enlighten at every step: training, migration execution, interface build-outs, go-live support and ongoing help. Tell us where you want a hand and we will scope it with you.

See our services

See it on your own channels.

Tell us how many BridgeLink instances you run and we'll show you what Enlighten would surface.

Request a demo